Infinitum is releasing firmware and software updates for the Aircore EC Gen4 motors, effective immediately. This release includes updates to:
- Communication Interface Module (CIM) firmware
- Inverter (INV) firmware
-
I-con software
| Versions Included in This Release | |||
Name |
Version |
Availability |
Source |
| CIM Firmware | v4.9.9 | Available now | Download |
| INV Firmware | v4.8.2 | Available now | |
| I-con Software | v2.100.0.0 | Available now | Download |
Note: Access to the download source requires a registered user account.
| Key Improvements | |
| MODBUS communication stability | Improves inter-frame timing to support stable communication and resolve previously non-compliant behavior. |
| Fault counter accuracy | Enhanced fault storage logic to eliminate redundant fault entries and improve diagnostic accuracy. |
| Fault error history behavior | Strengthens fault history logic and corrects memory mapping to prevent unintended motor parameter loss faults. |
| Temperature foldback protection | Updates foldback logic to include Therm4 readings so both stator temperatures are monitored for improved thermal protection. |
Recommended Action
Use I-con software to verify the current firmware revision currently installed on the motor.
- If the motor is affected by any of the issues listed above, Infinitum recommends updating to the latest firmware using I-con.
- If the motor is operating without issue, an update is not required unless recommended by Infinitum Support.
Hardware Compatibility
This update applies to Aircore EC Gen4 motors only. Previous Gen2/3 motors are not supported by this update.
Important Update Requirements
CIM firmware (v4.9.9) and INV firmware (v4.8.2) must be updated together using the I-con software version 2.100.0.0. Updating only one component may cause unintended motor operation.
Contact
For more information on this Product Notice or for any support needs:
Email: support@goInfinitum.com
Website: goInfinitum.com
Support Center: support.goInfinitum.com